Frequently Asked Questions

BestFit orthotics use advanced foot mapping technology with over 6,500 pressure sensors to create a personalized fit. Our Precision Fit Kiosk analyzes your foot structure and recommends the ideal orthotic for your needs.

Use our Kiosk Locator to find a BestFit kiosk near you. Kiosks are available at select retail partners across North America, including Shoppers Drug Mart locations.

We offer a 30-day satisfaction guarantee. If your orthotics don't meet your expectations, contact our customer service team for a full refund or exchange.

We offer free shipping across North America. Standard delivery takes 5–7 business days. Express shipping options are available at checkout.

Yes! Our Find Your Best Fit quiz provides instant recommendations based on your footwear size and weight. Visit the Find Your Best Fit page to get started.

Our insoles feature copper-infused top covers, durable soft cushioning, elongated shock-absorbing heel cushions, medial arch support bars, and tri-post heel stabilizers for optimal comfort and support.